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Your online ordering made easy: One stop. Smart shop. At Automation24 you will find automation technology for the best price and from a single source. To make your ordering process as easy as possible, we rely not only on our customer service team but also on our smart features in our online shop. In this way you will find the right product quickly and conveniently. Here in the following you can get an overview of our practical shop features.
Would you rather prefer to experience the smart shop features in videos? Then you will find what you are looking for here.
Enter your desired search term in the search bar at the top and we provide you with suitable suggestions relating to your query, directly via a dropdown menu. The suggestions are divided into up to three types: Category, Product, and Manufacturer pages. Using the dropdown menu on the left-hand side of the search bar, you can select one of our categories, which will allow you to search specifically within this category.
Filter feature
There are several filter options to help you find the products you need, including manufacturer, price range and configurable or stock items. You can also filter by technical specifications such as design, voltage type or safety contacts. Products can also be sorted alphabetically, by price or by rating.
Finding products with similar technical features
Finding items with similar technical features is really simple. On the item detail page, you can select the relevant features under the technical specifications. Clicking on the "Search for similar items" button opens an overview of products with the selected features.
The Compare Items feature allows you to see the differences between any number of items at a glance. Simply tick the checkbox at category level for the item you want to compare, and then click on Compare Items.
Thanks to the Automation24 Configurator, you can individually adjust products to suit your application (e.g. measuring range, connection, material, type etc.). The final price and the delivery time are displayed to you right away. Accessing the configurator is really easy via the item detail page for configurable items. We keep the most popular variants of the configurable items in stock.
At Automation24 there are no complicated price and discount agreements. All prices are equally valid for each customer and appear without previous login directly with the product. This also allows you to immediately recognise the cost savings compared to the manufacturer's recommended retail price. You can also adjust whether the prices are displayed gross or net.
Our stocks are displayed in real time in our shop. The display changes with your selected order quantity and is therefore particularly reliable. This enables you to see at a glance whether the desired product is available from stock. All products that are marked in the colour green as "immediately available" are in stock in sufficient quantities and can be shipped immediately.
All other items are already on the way to us for further delivery. You are welcome to order currently unavailable items in advance. We initiate shipping, as soon as the restock of products arrive back in our warehouse.
For each product you will find comprehensive product information in the form of short facts, clearly listed technical data and product descriptions. If you need more information, you can also download datasheets, declarations of conformity and CAD data from the product page.
You can manage project-related products under parts lists. This area can be found at the top of the page as well as in your account.
On the category overview page or the product detail page click on the parts list link, to add items to a list. You can assign the respective product either to a new list (including a matching title and a description) or to a project list that you have already created.
You also have the option to transfer your shopping basket to a parts list and vice versa. To order your pre-marked products from a list, simply click on the button "Add parts list to the shopping basket". Practical: the Parts list title is visible on the invoice in the reference field at the end of the order process.
Do you need a quotation before purchasing? You can also obtain this conveniently from the online shop. Simply select one or more items via the category overview page or product detail page by clicking on the link Create quotation. As soon as you are logged in, you can simply download the quotation as a PDF. You can convert the quotation with just one click in the parts list, or if you have decided to make the purchase, you can add the products from the list to your shopping basket.
The prices of the online shop at the time of the creation of the quotation apply. It should also be taken into account that the shipping costs may differ from the specified shipping costs depending on the selected shipping method. The validity of the prices and conditions can be found in the respective quotation, although items are subject to prior sale.
At the bottom of each shop page is our handy brand slider, which provides you an overview of our manufacturers.
With a click on a logo of your choice you go directly to the exclusive manufacturer page. In addition to further information, here you can also find an overview of the product categories of the respective manufacturer. Just simply click on one of the categories to go directly to the corresponding products of the manufacturer.
Is the product of your choice out of stock at the moment? Take advantage of our handy Availability alert, which notifies you via email as soon as the product is back in stock. Simply activate the alarm on the product detail page of the unavailable product by clicking on the button "Availability alert". By providing your email address, we will notify you when the product is available again. Of course, you can also pre-order your currently unavailable products in advance. We then reserve the items for you and process your order, as soon as they are back in stock.
With us, you don't have to spend hours searching for the compatible accessories. On each product detail page, we already suggest the compatible products.
Later in the order process, we offer additional time-saving options allowing you to complete your shopping basket.
Practical information on corresponding accessories
After adding a product to the shopping basket, a window opens in which we inform you about additional accessories. To view the complete list of accessories, just click on one of the suggested products. We will then conveniently navigate you to the appropriate section on the product detail page.
Addition of accessories at the last minute
Without leaving the shopping basket, you can add additional accessories afterwards. To do so, simply open the drop-down menu "Suitable accessories" under the respective article in the shopping basket overview and select the items of your choice by clicking on the button "Add to basket“.
If you are already in the shopping basket and you think of additional items, that you would like to add quickly, you do not have to take time to navigate back through the categories. Just simply use the practical immediate order function from the basket. After entering the category or product name, a drop-down menu with suitable product suggestions will open for your input.
Before you add a product to your shopping basket, you can determine your estimated delivery dates based on your exact location and the various UPS shipping methods. (Unfortunately, this does not work for deliveries to the UK, due to customs.)
On the Dispatch & Delivery page, enter your town and postal code in the form and click on the "Determine transit time" button. In this way, you can more easily decide which shipping option is best for you.
In the checkout process under the delivery method overview you can find the delivery dates determined by UPS.
Simply specify which invoice type you prefer in My Account, under Invoice delivery. You can select whether you would like to receive the invoice in electronic form to your email inbox, or in classic paper form by post. The default setting is for invoices to be sent by email. Here you also have the option to specify a different email address.
Once the goods have been dispatched, you can view the parcel's tracking code under Orders. In this way, you can track your parcel and stay up to date at all times.
In your account under the section Orders, you can not only see the order status and general order history but by clicking on the PDF download button you also can download at any time the respective digital documents for your orders. So, you never lose track and always have control over your ordering processes at Automation24.
Under Orders you can repurchase previously purchased products with one click or repeat complete orders. But you also have the option to use the parts list in your account to make it easier to place recurring orders or to mark new products for your next order.
Here you can easily create different contact persons with their own address editing options. All orders can be viewed and managed via the main account.
In the My Recommendations section under My Account, you will find product recommendations tailored to your interests and needs, as well as exclusive coupons.
Accessory recommendations based on your orders
Simply select a product from your last order to receive matching accessory recommendations. These will then appear clearly and directly, including prices, availability, and delivery times.
You also have the option to view related product areas and categories that can complement your order meaningfully.
Always at hand: exclusive reorder coupon after purchase
After each purchase, you will receive as a thank-you for your loyalty a coupon for your next order. This is displayed directly on the order confirmation page.
The coupon will remain accessible at any time in the My Recommendations section under My Account, keeping it securely stored.
The code is valid for 30 days and cannot be combined with other coupon promotions.
Product recommendations based on the purchasing behavior of customers with similar interests
Additionally, you will receive further product recommendations based on the purchasing behavior of other customers with similar interests, which are also displayed with all relevant order information.
These recommendations are complemented by additional relevant product areas and categories that might be of interest to you.